Frequently Asked Questions

ABOUT OUR PRODUCTS

Are Beautybyposh products clean?

Yes — every formula is crafted to be clean, lightweight, non-sticky, and safe for everyday wear.

Are your products cruelty-free?

100% cruelty-free. We never test on animals.

Do your products work for all skin tones?

Absolutely. Every shade, gloss, blush, and lip liner is designed to be inclusive and flattering for every complexion and undertone.

What products do you offer?

Beautybyposh currently offers:
• Lip Glosses (nude & high-shine shades)
• Lip Oils
• Lip Liners
• Liquid Blush
• Powder Blush

More products will be added during future drops.

Are the products safe for sensitive skin?

Our formulas are made to be gentle and skin friendly. However, if you have known sensitivities, please check the ingredient list on each product page before use.

Do your glosses feel sticky?

No — all Beautybyposh glosses are formulated to feel smooth, hydrating, and comfortable, without the heavy stickiness.

How can I find the right shade for me?

Each product page includes:
• Shade descriptions
• Model photos
• Swatches

You can also DM us on Instagram (@beautybyposh.us) for personalized help.

ORDERS & SHIPPING
When will my order ship?

Orders are processed within 1–3 business days.
Processing may take longer during launches or holidays.

How long does shipping take?

United States: 3–7 business days
International: 7–21 business days depending on carrier and destination.

Do you offer international shipping?

Yes — Beautybyposh ships worldwide.
Please note: International customers are responsible for all customs duties, VAT, tariffs, and import fees required by their country.

These fees are not included in our product prices or shipping rates and must be paid by the customer upon delivery.

How can I track my order?

Once your order ships, you’ll receive an email with your tracking number.
If you can’t find the email, check spam or contact support.

My package says delivered but I didn’t receive it. What should I do?

Sometimes carriers mark packages as delivered early.
Please wait 24–48 hours.
If it still hasn’t arrived:

Check your mailbox, neighbors, or leasing office

Contact the shipping carrier

Email us if you still need help

RETURNS & EXCHANGES
Do you accept returns?

Because our products are cosmetic and used on the face/lips, all sales are final for hygiene and safety reasons.

What if my item arrives damaged or incorrect?

If something arrives damaged, defective, or incorrect, please email us within 48 hours of receiving your package at info@beautybyposh.us
with:
• Your order number
• Clear photos of the product
• Photos of packaging + shipping label

We will make it right.

PAYMENTS
What payment methods do you accept?

We accept:
• Major credit & debit cards
• Shop Pay
• PayPal
• Apple Pay
• Google Pay

Can I pay in installments?

Yes! Shop Pay Installments allows eligible customers to split payments into interest-free installments.

RESTOCKS & SUBSCRIPTIONS

Yes — restocks will be announced via email and social media.
We recommend subscribing for early access, so you don’t miss out.

How do I get early access to new products?

Join our mailing list through the homepage. Subscribers get:
• Early access
• First dibs on restocks
• Exclusive updates
• Special promotions

ACCOUNT & SUPPORT
Do I need an account to place an order?

No, you can check out as a guest — but making an account helps you:
• Track orders
• Save payment info
• View your purchase history

How do I contact customer support?